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Customers thinking of moving from
a cable network to a digital cable/wireless network connection need to
be aware of the impact on existing analogue Fire, Security and Medical alarm
equipment. Most legacy Alarm systems are using POTS (Plain Old Telephone System)
and will either need to be upgraded to a working VoIP POTS port on the ISP
Router/Modem or have an
Alarmserver fitted to connect via Ethernet. Both of
these solutions still does not provide backup (UPS) power and monitoring can be
disrupted during a power cut.
Customers
can avoid trying to cater for their older systems by simply replacing their
existing technology with “native IP alarm” equipment that includes a built-in
UPS or, if your existing Alarm system has plenty of operational life left and
perhaps too expensive to replace, then we would recommend that you install and
Alarm Power Server Unit
(APSU) such as a
PowerBrick
which includes both the
Alarmserver and UPS function.
Contact your ISP for details about
PowerBrick.
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Alarm industry contractors often get called to a customers site, after the
customer has migrated their phone network to digital IP and find out the Alarm system is
not working or has become very unreliable.
Contractors have a number of options including supplying a dedicated wireless
module and increase the customers monthly costs, or install
an
Alarmserver module with an APSU
PowerBrick and have free access to the wide area
network.
The
APSU
PowerBrick
maintains the customers monthly costs and is cheaper to install so is the
preferred option, where the customer
normally does not want to incur increases after making changes to save costs by
migrating to IP.
The
PowerBrick
is useful with or without a Alarm
system as it primary function is to keep the customers broadband connection
operational during outages. |
Internet Service Providers do not enjoy trying to get involved with the
customers Alarm connectivity after migrating to digital cable/wireless and generally recommends
to either convert to a IP Alarm device or install a
Alarmserver module with an UPS like the
PowerBrick.
ISP’s are also required to inform customers that their phone system will fail
during a power outage unless a
UPS like the
PowerBrick
is installed. ISP’s prefer that an APSU is installed as it reduces unwanted
calls to their call centre by 50% due to higher connectivity and reliability
rates.
ISP's generally do not recommend using the builtin VoIP port on the 3/4G wireless or Cable modem
for the Alarm, as
such connections have varible sucess and are not reliable enough for high risk
situations..
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